Privacy Statement for Quadrant Self Service

IMPORTANT NOTE: This privacy statement is the privacy statement that applies to the Quadrant Self Service Web application only, which impacts Mississauga Halton LHIN Staff. For general information on the protection of patient privacy, please see our general privacy statement at:

http://healthcareathome.ca/mh/en/Getting-Care/Patient-and-Caregiver-Resources/Patient-Privacy

Mississauga Halton LHIN is committed to protecting your privacy and implementing technology that gives you an effective and safe online experience. This Privacy Policy applies to this Quadrant Self Service (QSS) Web application and governs the collection, use and disclosure of personal information through this site.
This Privacy Policy explains how personal information about you may be collected, used or disclosed as a consequence of your activities on the Mississauga Halton LHIN Web Site. We urge you to read it carefully.
By using Quadrant Self Service (QSS), providing your personal information through this Site, you are deemed to consent to the collection, use or disclosure of your personal information for the purposes described below, in accordance with the terms of this Privacy Policy.

Protection of Personal Information

Canadian law governs the collection, use and disclosure of personal information in a manner that recognizes an individuals' right of privacy with respect to their personal information.
The federal Personal Information Protection and Electronic Documents Act (PIPEDA) sets out rules and principles for the management of personal information by organizations in the course of commercial activity. Although Mississauga Halton LHIN is not a commercial or private organization our privacy policy for the QSS Web application follows the principles set out in PIPEDA. This organization resides in Ontario, Canada.
The type of information covered under this policy includes almost any information about an identifiable individual, such as your name, address, telephone number, age, sex, marital status and nationality if provided by you. Information contained in resumes that you elect to post to this site may constitute personal information and would be subject to this Privacy Policy.
This policy follows the PIPEDA principles, which apply to the collection, use and disclosure of your personal information. One of the most significant principles is the fact that your personal information generally cannot be collected, used or disclosed without your consent. It also allows you to find out why your personal information is being collected, how it is being used, where it is being stored and to whom it is disclosed. It requires the use of appropriate safeguards to secure your personal information. It also grants you access to your personal information and provides mechanisms for ensuring compliance.
Mississauga Halton LHIN does not sell, rent or lease its staff lists to third parties.
In addition to the provisions of this Privacy Policy, the collection use and disclosure of your resume is governed by the Terms and Conditions of this site, a copy of which can be obtained from the home page of this site.

Collection of your Personal Information

Mississauga Halton LHIN collects personally identifiable information through Quadrant Workforce, such as your e-mail address, name, home or work address or telephone number, benefits and leave information for the purposes of operating the web application and delivering the required services.
Personal information that we collect may include, but is not limited to:
•    Pay statements; staff can view and print their own pay statements
•    Personal information contained in material that you elect to post to this Site
•    Responses to leave management requests
•    Information collected to register as a user of this Site (Registration Information). Registration Information is collected for the purpose of identifying you as a user of this Site.
•    Benefit Banks associated with your own banked hours and other banked items
•    Competencies staff current skill sets or competencies
There is also information about your computer hardware and software that is automatically collected by QSS. This information can include: your IP address, browser type, domain names, access times and referring Web Site addresses. This information is used by QSS for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of QSS.
Mississauga Halton LHIN is not responsible for the privacy statements or other content on Web Sites linked or outside of Mississauga Halton LHINs QSS web application and Mississauga Halton LHINs family of Web Sites.

Use of your Personal Information

Mississauga Halton LHIN uses your personal information to operate the web application and deliver staff services. We use your personal information in order to provide your pay statement, benefit banks and competencies, administer and process scheduling, and leave management.
Mississauga Halton LHIN may contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Health Shared Services Ontario will have access to QSS for purposes of administering and supporting the system on behalf of the Mississauga Halton LHIN. Staff using the Site may be known to both the Mississauga Halton LHIN and Health Shared Services Ontario who administers the Site.

Disclosure of your Personal Information

Mississauga Halton LHIN will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Mississauga Halton LHIN or the site; (b) protect and defend the rights or property of Mississauga Halton LHIN; and, (c) act under exigent circumstances to protect the personal safety of users of QSS, or the public.

Use of Cookies

QSS uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize QSS pages, or register with the QSS Site or services, a cookie helps QSS to recall your specific information on subsequent visits. This simplifies the process of recording your personal information. When you return to the same Web Site, the information you previously provided can be retrieved, so you can easily use the features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of QSS.

Security of your Personal Information

Mississauga Halton LHIN has adopted physical, organizational and technological measures to safeguard your personal information. The Mississauga Halton LHIN through QSS secures your personal information from unauthorized access, use or disclosure on computer servers in a controlled, secure environment.
Mississauga Halton LHIN employees and agents are subject to contractual obligations regarding the protection of personal information. Mississauga Halton LHIN makes every effort to ensure that access to personal information is granted only to those individuals who need the information for the identified purposes.
It is important that you keep your User ID and password information secure and that you not share it with anyone, in order to safeguard your personal information on our Site.

Improper Use of Personal Information

Although we use all reasonable means to ensure that the information you provide to us is not used for purposes other than those described in this Privacy Policy, the Mississauga Halton LHIN is not responsible for any improper use of your personal information that is beyond our reasonable control.

Retention of Information

All personal information destroyed or erased from our records is done in a secure manner due to the sensitivity of the information.

Changes to this Privacy Policy

Mississauga Halton LHIN will occasionally update this Privacy Policy to reflect internal and external feedback. Mississauga Halton LHIN encourages you to periodically review this Statement to be informed of how it is protecting your information. Your continued use of this Site will constitute your acceptance of the terms and their application to your use of this Site and personal information that has been collected, used or maintained by us.

Contact Information

Mississauga Halton LHIN welcomes your comments regarding this Privacy Policy. If you believe that we have not adhered to this Policy, please contact our Privacy Officer. We will use reasonable efforts to promptly determine and remedy the problem. Our Privacy Officer can be contacted by calling 905.855.9090 or by mailing the Privacy Officer at:
Privacy Officer
Mississauga Halton LHIN
401 The West Mall, Suite 1001
Etobicoke, ON M9C 5J5

If you contact us by telephone, please note that telephone calls may be recorded for training or quality assurance purposes.

We welcome any suggestions or comments about our Privacy Policy